Lightning for Outlook client setup Product AlphaSys 08 January 2018 02:09 Updated Follow To Connect your email to Outlook, check that your company set up has one of the following; To Connect to Salesforce Using Your Company Needs Either With These Settings Enabled Email server Office 365® Enterprise Editions with Exchange Online Exchange Server 2016 Exchange Server 2013 Service Pack 1 Exchange Web Services (EWS) on an SSL connection Exchange Autodiscover Service Basic authentication on your Exchange server and your Autodiscover service Encryption protocol TLS 1.1 or later OAuth 2.0 for Exchange Office 365® Enterprise Editions with Exchange Online Nothing else The prepare for syncing your emails, check that you have the following; For your You need Email application Either: Outlook Web App Microsoft Outlook® 2016 or 2013 on Windows PC, most recent stable version recommended Microsoft Outlook for Mac 2016 Browser Any of these browsers that allow cookies from Salesforce on Windows or Mac operating systems. Google Chrome™, most recent stable version Mozilla® Firefox®, most recent stable version Apple® Safari®, most recent stable version Microsoft Internet Explorer® 11 (Windows only) Microsoft Edge, most recent stable version (Windows only) Your Users will need to download the following; https://appsource.microsoft.com/en-us/product/office/WA104379334?src=office&corrid=17ae7f8f-c31f-4ca4-ac46-9cd46791d4a7&omexanonuid=1c9abae9-bc7f-4e2d-a40a-2443e4891c77 Related articles Account Soft Credits How to add AlphaSys as a User ProntoPayments - Issuing Refunds Comments 0 comments Article is closed for comments.
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