ProntoCare: Mark a booking as complete and ready to claim Product AlphaSys 14 February 2018 01:05 Updated Follow Once service is provided, update the order to “Completed” . This will update the relevant claim status to “Awaiting Claim”. From here you can download multiple Service claims that are awaiting claim as a CSV file. Click here to go to the next article. Related articles ProntoCare: Batch Claiming ProntoCare: Add Orders to book instances of service ProntoCare: FAQs ProntoCare: Amending a Contract ProntoCare: Funding Bucket Comments 0 comments Article is closed for comments.