Available in ProntoGiving version 2.1 and above
Auto cancel Recurring Donation - is a feature of ProntoGiving that will cancel a Recurring Donation once it reaches to number of closed lost Opportunities set in ProntoGiving Settings.
In ProntoGiving Settings > Donation > Settings - you can set ‘Number of Fails before Cancelling Recurring Donation’ as shown below.
Once the Field ‘Number of Failed Recurring Donation’ from Recurring Donation Object matches the number set in ProntoGiving Settings, the Recurring Donation Status will be updated to Cancelled.
This screenshot is of a Recurring Donation with no closed lost Opportunities
When there are 2 closed lost Opportunities under a Recurring Donation, the Status is updated