Most Australian banks support clearing direct debit transactions through the transfer of a specific file format called ABA. The Fundraising Accelerator includes the ability to generate these ABA files.
Before we start, we need to check a couple of settings.
In the ProntoPayments Settings>Payment Batch>Settings section check the Select Records From Opportunities setting. This should be Enabled.
Now that we have that sorted, follow these steps to generate an ABA file.
In the ProntoPayments App, select the PP Payment Batch tab.
This will open the PP Payment Batch window.
Click the New Batch button.
This will open the following pop up window.
Select Bank ABA File and click Continue.
Select the Gateway you wish to generate the ABA file for.
Click the Search icon.
You will be shown a list of all Direct Debit Opportunities for the selected Gateway that don’t yet belong to an ABA Batch. You can select all opportunities or individual opportunities to include in your ABA batch.
Click + Add to Batch to add the selected opportunities to your ABA batch.
Check, and if necessary, change your ABA Payment Batch Name.
Specify the Transaction Fee Per Record.
To generate the ABA File, click Attach ABA File.
When the file is ready, select the Download menu item to download the file to your local PC.
The ABA file can now be submitted to your bank or clearance gateway. Please refer to your bank or gateway providers documentation for details on this process.
Once the file is cleared by the bank and you receive a response file, you will need to go back to the batch in Salesforce and update the line items to show whether they were successfully debited or not.
Open the App Launcher and locate Payment Batch Lightning.
You can then use the Batch Status filter to locate your Processing ABA Batch.
You can click on the name of the Batch to open it, then use the Edit button to go to the Edit view.
This will open your transaction list.
From here, you can proceed to mark the relevant lines as either Success or Failed.
A recommended shortcut is to use the global action from the drop-down button to Mark All Success, and then manually change the few lines that failed.
The Final step is to update the Batch Status at the top to Closed, before Saving.
This will update the related Opportunities to Closed Won or Closed Lost.